When Your Garage Door Goes Off Track

A garage door that has come off its track is one of the most common emergency calls we receive. It is also one of the most dangerous situations for homeowners.

What Causes a Door to Go Off Track?

Impact Damage

The most common cause is hitting the door with a vehicle. Even a minor bump can knock the door off its track.

Broken Cables

When a cable snaps, the door can fall unevenly, causing it to jump off the track on one side.

Worn Rollers

Rollers that are worn, broken, or missing can allow the door to slip out of the track.

Track Damage

Bent or misaligned tracks prevent smooth operation and can cause derailment.

Obstruction

Objects in the door's path can cause it to bind and jump the track.

Why This Is Dangerous

A garage door off track is:

•Under significant tension from springs

•Extremely heavy (200-500 lbs)

•Unstable and could fall at any moment

•A security risk for your home

What to Do If Your Door Goes Off Track

Do NOT try to operate the door

Disconnect the automatic opener

Keep children and pets away

Call a professional immediately

Professional Repair Process

Our technicians:

Secure the door to prevent falling

Release spring tension safely

Repair or replace damaged components

Realign the tracks

Replace rollers if needed

Test the entire system

Prevention Tips

•Never leave objects near the door path

•Replace worn rollers before they fail

•Keep tracks clean and lubricated

•Consider parking sensors

Call Power Garage Doors for emergency off-track repair. We offer same-day service.

Garage Door Off Track? Here's What You Need to Know